| Name | David Bonavia |
| Designation | Lead Operational Risk Framework Manager, Metro Bank, UK |
| Social Media |
David Bonavia is Lead Operational Risk Framework Manager at Metro Bank, UK.
| 13:30 |
Session: Designing the Bank of the Digital GenerationUnderstanding evolving expectations of digital-native customers Building intuitive banking experiences for mobile-first users Simplifying financial services through better design Creating long-term relationships with younger customers |