Excellence in Digital Banking International Summit

27-28-29 May 2026

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Agenda

Excellence in Digital Banking International Summit

Amsterdam, 27-28-29 May 2026

Excellence in Digital Banking & product Development- International Summit 27-28-29 May 2026, Amsterdam is a highly anticipated premier event that will be held in the vibrant city of Amsterdam, from May 27th to 29th, 2026. This summit will bring together industry leaders, experts, and innovators in the financial technology sector to explore and discuss the hottest topics shaping the future of digital banking. Here are ten hot topics that are expected to take center stage during this exciting event

Testimonial

Discover insights and testimonials from industry leaders at the Excellence in Digital Banking 6.0 International Summit, held in Park Plaza Hotel Amsterdam from 27-28-29 May 2026. Join global experts as they share their success stories, innovations, and breakthroughs shaping the future of digital banking. Don’t miss this exclusive opportunity to learn from top voices in the field!

Speakers

Join industry-leading experts and visionaries at the Excellence in Digital Banking 6.0 International Summit, 27-28-29 May 2026, Amsterdam. Hear from global digital banking leaders as they share insights on the future of fintech, AI-driven customer experiences, cybersecurity, and financial inclusion. This premier event gathers thought leaders, innovators, and decision-makers to discuss and shape the next wave of digital banking transformation. Don’t miss the opportunity to learn from and network with top speakers driving excellence in digital banking worldwide!

Nina Schweighofer

JST Coordinator / Head of Section, European Central Bank, Germany

Mitul Vadgama

Advanced Analytics and AI Lead - Artificial Intelligence CoE, Lloyds Banking Group, UK

Ellen Van Acker

COO Wholesale Banking Client & Digital Services, ING, Netherlands

Anish Shah

Director - Model Risk, Internal Audit, NatWest, UK

Gaurab Arka Chaudhuri

Director of Group Strategy, Barclays, UK

Jules Ferdinand Pagna Disso

Head of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas, UK

Edgars Sedovs

Head of Risk, Rietumu Banka, Latvia

Ronelle Arbib

Chief Operating Officer, Recognise Bank, UK

Frans Van Bruggen

Independent Expert (Ex Senior Policy Officer Fintech and AI at DNB)

Okan Acar

EVP, Digital Banking and Payment Systems, Kuveyt Türk Katılım Bankasi, Turkey

Haitham Aboulfotoh Rashwan

Head of Digital Banking & Alternative Channels, Emirates NBD, Egypt

Joris Krijger

AI Governance Officer, ASN Bank, Netherlands

Jan Sedlařík

Hybrid AI Product Owner for Realization squad, AI upskilling and Internal delivery teams, Česká Sporitelna, Czechia

Shamsh Hoda

AI & Digital Innovation Strategist, Commerzbank, Germany

Olli Anteroinen

Head of SME Digital - Business Banking, Nordea, Finland

Ohad Kotler

CEO & Co-Founder, Tweezr

Ashtha Bajaj

Data, Analytics & AI Leader, Bank of Ireland, UK

Sara Ehab Azmi

Head of Change & Project Management, Emirates NBD, Egypt

Swagatam Sen

Executive Director FCC Tech Advisory, Santander Corporate & Investment Banking, UK

Romano Ramanti

Vice Director, Zürcher Kantonalbank, Switzerland

Dominique Tremblay

Head of Enterprise Sustainability, BNY

Cindy Lo

Managing Director, Global Head of Liquidity Solutions, HSBC, UK

Ekaterina Kozhevatova

Director, Commerzbank AG, Germany

Claudio Balbo

Senior Director - Head of IT Architecture, Intesa Sanpaolo, Italy

Lucy Cafferkey

Head of Media Relations, Starling Bank, UK

Sadık Baş

Executive Vice President, Marketing Portfolio Management & Digital Products, Garanti BBVA Payment Systems, Turkey

Igoris Ryklys

Lead of Digital Channels, Swedbank Baltics, Lithuania

Kartik Taneja

Executive Vice President, Head of Payments & Consumer Lending, Mashreq Bank, Dubai

Ed Vinicombe

Director of Product Design, JP Morgan Chase, UK

Melvin Pellicano

Head of Digital Transformation and Product Development Department, BNF Bank, Malta

David Bonavia

Lead Operational Risk Framework Manager, Metro Bank, UK

Schedules

Join the Excellence in Digital Banking 6.0 International Summit from 27-28-29 May 2026 Amsterdam. Discover cutting-edge trends, network with global industry leaders, and gain insights into the future of digital banking. Don't miss out on sessions, workshops, and panel discussions designed to drive innovation and excellence in financial technology.

09:00

Re-architecting the Bank Around AI

Moving from AI pilots to enterprise-wide transformation Embedding AI into strategic decision-making at board level Aligning data, talent and technology for AI-driven banking Redefining leadership in an AI-native financial institution

09:30

Building the Hybrid Banking Model: Merging Digital and Physical Touchpoints

Transitioning from workflow automation to AI-driven operations Rethinking operational structures and digital workforces Integrating AI agents across banking services Measuring productivity gains and operational transformation

10:00

How banks can scale AI safely and govern agentic AI

Scaling AI beyond pilots Agentic AI use cases in banking Governance, controls, and oversight Trust, compliance, and resilience

11:00

The Future Operating Model of a Digital Bank

Moving from product-centric to customer-centric structures Aligning technology, business and operations leadership Creating faster decision cycles in complex organizations

11:30

Ambition to Architecture, what vision really demands

Ambition creates direction, but architecture determines whether transformation can scale securely, sustainably, and at speed. Vision in banking demands more than innovation, it requires resilient data, technology, governance, and operating models working as one ecosystem. The institutions that win will be those that simplify complexity, build adaptable platforms, and turn strategy into repeatable execution.

12:00

Unlocking the Business Potential of Generative AI in Banking

Advancing beyond basic AI tools toward high-impact business applications Enhancing financial advisory services and operational decision-making with generative AI Ensuring secure and responsible AI adoption across the organization Evaluating performance, efficiency, and long-term return on AI investments

13:30

Generative AI in Banking: From Experiments to Core Business Value

Moving beyond chatbots toward strategic applications Integrating generative AI in a supportive role for business operations Scaling AI capabilities safely across business lines Strategic directions for AI implementation aimed at business value generation A focus on AI Platforms

14:30

From AI Hype to Real Control: Safe Legacy Evolution

Combining deterministic system intelligence with AI Grounding insights in source code to maintain control Modernizing legacy systems without a disruptive big bang

15:30

Digitizing Wholesale Banking: Smarter Client and Service Models

Transforming wholesale banking through digital client journeys Improving efficiency with data-driven service models Balancing automation, personalization and relationship banking

16:00

AI Model Risk in Banking: Governing GenAI and Agentic AI at Scale

Managing AI risk across credit, fraud, pricing and customer decisions Governing GenAI and AI agents through validation and human oversight Balancing regulatory expectations with faster, responsible AI adoption

09:00

Hyper-Personalized Banking Experiences

Leveraging AI to anticipate customer needs Delivering contextual financial guidance in real time Moving from reactive service to proactive engagement

10:00

Designing Banking Experiences for the Digital Generation

Designing simple, intuitive, and trusted digital banking experiences Understanding the expectations of mobile-first and digital-native customers Turning product design into a competitive advantage for banks

11:00

Eliminating Friction: The Future of Authentication

Moving beyond passwords toward biometric authentication Designing invisible authentication across channels Balancing convenience and security in digital access

11:30

New Approach to Design CX: Kuveyt Turk's Neuromarketing Lab

Using EEG and eye-tracking to understand customer responses Measuring subconscious reactions across digital and physical touchpoints Turning emotional engagement into better customer experience

12:00

The Future of Customer Verification

Moving from one-time verification to continuous identity assurance Integrating behavioral and contextual identity signals Simplifying verification for repeat interactions

13:30

Who will own Digital Identity?

Positioning banks alongside governments and technology platforms Exploring digital identity wallets and interoperable frameworks Using identity to reshape customer relationships and services

14:00

Digital Identity as the New Banking Infrastructure

Positioning banks as trusted identity providers Integrating national digital identity frameworks Building cross-border digital identity capabilities

14:30

Building Trust and Customer Confidence in Digital Banking

Communicating innovation clearly in a fast-changing banking environment Building customer trust through transparency, security, and simplicity

15:30

Digital Wallets and Payments: Creating Daily Customer Engagement

Turning digital wallets into everyday customer touchpoints Driving loyalty through payments, rewards, and personalized digital services Competing in a fast-growing payments and wallet ecosystem

16:00

Digital Banking for SMEs: From Online Services to Intelligent Business Partners

Redesigning digital banking around SME needs Using data and AI for proactive financial guidance Helping SMEs save time and grow faster

16:30

Embedded Banking, Payments and Consumer Lending: The New Growth Engine

Embedding banking services into customer journeys and partner platforms Connecting payments and lending to create seamless experiences Scaling growth models through ecosystems and partnerships

17:00

Panel Discussion: What is the future of Banking in 2030?

Exploring how banks will compete, collaborate and innovate in the next era of financial services.

09:00

AI-Ready Banking Architecture: Building the Resilient, Composable Bank of the Future

Designing AI-ready banking architecture Modernizing legacy cores without disruption Cloud, APIs, and composable platforms Resilience, security, and DORA compliance

09:30

Managing Change Risk in an Age of Uncertainty

Risk in digital transformation Managing AI, cloud, and platform change Operational resilience in fast-moving banking Balancing innovation, control, and trust

10:00

Supervising the Intelligent Bank: Trust, Resilience and AI in Next-Generation Banking

Understanding how European supervisors assess AI-driven business models, governance and digital transformation Translating regulatory expectations — SSM priorities, DORA and the AI Act — into practical design choices for the intelligent bank Building board-level accountability and meaningful human oversight as AI enters core decision chains Managing the resilience challenge: cloud concentration, third-party AI models and legacy evolution Positioning trust and supervisability as competitive advantages, not constraints, in the platform economy

11:00

Open Finance, Digital Wallets and Embedded Banking: The Next Growth Model for Banks

Open finance beyond open banking Digital wallets as new customer gateways Embedded banking and platform growth Competing in the future financial ecosystem

11:30

The Reinvention of Mobile Banking Platforms

Moving from transactional apps to financial life platforms Integrating payments, investments and lifestyle services Designing apps that become daily financial companions Building engagement beyond transactions

12:00

The Strategic Role of the Bank in a Platform Economy

Competing with technology platforms for customer attention Leveraging trust and financial expertise as differentiators Building partnerships without losing strategic control Defining the future role of banks in digital ecosystems

13:30

Designing the Bank of the Digital Generation

Understanding evolving expectations of digital-native customers Building intuitive banking experiences for mobile-first users Simplifying financial services through better design Creating long-term relationships with younger customers

14:00

Sustainable Finance in the Digital Banking Ecosystem

Embedding sustainability into digital banking strategy and product design Using data and technology to support ESG transparency and reporting Connecting sustainability, innovation, and long-term business value

14:30

Liquidity in the Digital Era: Real-Time Treasury and Smarter Client Solutions

How real-time payments are changing liquidity expectations Building smarter treasury solutions for corporate and institutional clients Using data and digital platforms to improve cash visibility and control

15:30

The Future of Transaction Banking in a Platform-Based Economy

How transaction banking is evolving through platforms and ecosystems Strengthening client relationships through integrated digital services Combining payments, trade finance, and data-driven solutions

16:10

Panel Discussion: Deepfakes, Synthetic Identity and AI-Driven Fraud: The Next Frontier of Financial Crime

Exploring how deepfakes, synthetic identity and AI-driven fraud are reshaping financial crime, and how banks can defend against the next frontier of threats.

Want to get your ticket now?

**Join Us for the Excellence in Digital Banking 6.0 – International Summit!**

**Date:** 27-28-29 May 2026
**Location:** Amsterdam

Are you ready to shape the future of digital banking? Join industry leaders, innovators, and global experts at the **Excellence in Digital Banking 6..0 – International Summit** to unlock cutting-edge insights and strategies for the next generation of banking.

**Why Attend?**
- **Engage** with global banking pioneers sharing the latest trends and technologies.
- **Network** with senior executives and industry disruptors from around the world.
- **Discover** transformative ideas in fintech, AI, blockchain, cybersecurity, and more.

**Secure your spot today and be part of the digital revolution in banking!** Don’t miss this unique opportunity to lead, learn, and innovate at one of the most anticipated events in digital finance.

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