| Name | Lucy Cafferkey |
| Designation | Head of Media Relations, Starling Bank, UK |
| Social Media |
Lucy Cafferkey is Head of Media Relations at Starling Bank, UK.
| 14:30 |
Session: Building Trust and Customer Confidence in Digital BankingCommunicating innovation clearly in a fast-changing banking environment Building customer trust through transparency, security, and simplicity |
| 16:10 |
Session: Panel Discussion: Deepfakes, Synthetic Identity and AI-Driven Fraud: The Next Frontier of Financial CrimeExploring how deepfakes, synthetic identity and AI-driven fraud are reshaping financial crime, and how banks can defend against the next frontier of threats. |